| Module Title: Business Law | Module Code: 5N2091 |
| Teacher: Shane Woods | Weighting: 30% |
| Assessment Technique: Collection of Work | Submission Type: Submission to Moodle |
| Issue Date: Week starting 29th September 2025. | Due Date: Due on the 17th November at 23.59 sharp. Draft Work Class: Draft class details are available on Moodle. |
| Learning Outcomes Learning Outcomes: 5, 6, 7, 10, 11, 12, 13, 14, 15. | |
If you have any questions regarding marks assigned to this assignment or the feedback provided, you should approach your teacher at the end of the relevant class within one week of the release of your grade and feedback on Moodle.
Learners may be randomly selected, in accordance with DCFET policy, to verbally demonstrate their understanding of their assessment submission.
Students are required to answer all questions.
Read the following scenarios and answer the questions following.
(a) Mark purchased a set of outdoor chairs from a furniture shop. He paid €230 for six foldout chairs made from treated timber and
After only two weeks, Mark noticed that one of the chairs had a large crack running up one of its legs. Mark knew the chairs had been in perfect condition when he bought them, so he took the faulty chair back to the furniture shop to ask for a replacement.
When Mark returned to the shop with his proof of purchase, the attendant was reluctant to give him a replacement chair. Mark explained that he was happy with the chairs, and he just wanted to exchange the single faulty chair for a new one. The attendant refused, saying that he didn´t want to break up a new set of six just to give Mark one chair
(i) What, if anything, is Mark entitled to in this scenario? Support your answer with reference to relevant legislation.
(ii) What should Mark do next? Include reference to regulatory bodies (at least 2 Which Mark may need to; approach?
(b) Mrs. Murphy bought a dress for her daughter at a sale. The next day she found that her daughter had also gone to the sale and bought the same dress. Mrs. Murphy.
The store also refused to give her an exchange or store credit because the dress was a sale item.
Is Mrs. Murphy entitled to a refund, exchange or store credit? Support your answer with relevant legislation.
(C) You go into Electric City and buy yourself a game console. When you get it home you decide to pull it apart to see how it works. The problem is that when you put it back together, it no longer works. You hope the assistant in the shop takes a quick look, figures out what is wrong in a few minutes and repairs it for you with no charge.
(i) What do you think will happen when you return to the shop? Refer to relevant legislation in accordance with warranties in your answer.
Discuss, in your own words using relevant research, the procedure of making a complaint in the area of consumer credit.
Outline the functions of the Small Claims Court and evaluate its usefulness in the Irish Legal System.
Reflect on the role and impact of EU legislation on the Irish consumer
Discuss, in your own words, using relevant research, the procedure of making a complaint in the area of consumer credit.
3 Steps – informally with the provider, formally with the provider, and the Financial Services Ombudsman.
Use side headings, outside research and then put into your own words.
Outline the functions of the Small Claims Court and evaluate its usefulness in the Irish Legal System.
Reflect on the role and impact of EU legislation on the Irish consumer.
Total Marks: (30)
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